Frequently Asked Questions

Navimow uses RTK (Real-Time Kinematic) GPS technology combined with a local GNSS antenna to achieve centimetre-level positioning accuracy. Unlike traditional robot mowers that need a buried boundary wire, you simply map your lawn boundaries using the Navimow app, and the mower navigates using satellite positioning and visual recognition.

Most installations can be completed in under an hour. You'll need to install the charging station and GNSS antenna, then use the app to walk the boundary of your lawn. The mower learns your lawn layout and is ready to mow. No digging, no wires, no waiting for grass to regrow over buried cables.

No technical expertise is required. The Navimow app guides you through each step with clear instructions and helpful videos. If you can use a smartphone, you can set up a Navimow. The app is available for both iOS and Android devices.

Choose a flat area on the edge of your lawn with good GPS signal (away from overhanging trees or buildings). The antenna needs a clear view of the sky for optimal satellite reception. The charging station should be on level ground with access to a power outlet. The app provides guidance on ideal placement.

The Navimow i-Series models cover different lawn sizes: the i105E covers up to 500m², the i108E covers up to 800m², and larger models in the range cover even bigger areas. For very large lawns, you can also use multiple zones and schedule them separately.

Yes! Navimow i-Series models can handle slopes up to 30% (approximately 17 degrees). For steeper slopes or wet conditions, off-road wheels are available as an accessory to provide additional traction and prevent slipping.

Absolutely. You can map multiple zones (including completely separate lawn areas) and define paths for the mower to travel between them. Each zone can have its own mowing schedule and cutting height settings.

Navimow uses VisionFence camera technology to detect and avoid over 150 types of obstacles. For permanent features like flower beds or ponds, you can mark them as off-limit zones in the app. The mower will intelligently navigate around temporary obstacles like garden chairs or toys.

Navimow works on most common grass types including ryegrass, fescue, and bluegrass. The adjustable cutting height (20-60mm) allows you to maintain your lawn at the optimal height for your grass type and climate.

Navimow uses sharp, rotating blades that provide a clean, scissor-like cut. Because robot mowers cut little and often, your lawn receives frequent micro-trims that promote healthy, dense growth. Many users report their lawn looking healthier than ever within a few weeks.

Navimow has an optional boundary overlap setting that allows cutting closer to lawn edges. While no robot mower can cut right up to a wall or fence (the wheels need to stay on the lawn), Navimow gets impressively close. A small amount of strimming may be needed for perfect edges.

The cutting height is adjustable from 20mm to 60mm via the app. You can set different heights for different zones if needed. The mower remembers your preferences and applies them automatically.

This depends on your lawn size and the mower's battery capacity. The i105E has around 60 minutes of runtime, while the i108E offers approximately 80 minutes. The mower automatically returns to charge when needed and resumes mowing until the task is complete.

Yes. Navimow finely mulches the grass clippings and returns them to the lawn as natural fertiliser. Because the mower cuts frequently, the clippings are tiny and decompose quickly, feeding your lawn without leaving visible debris.

Navimow has an IP66 waterproof rating and can physically operate in wet conditions. However, mowing wet grass isn't ideal - the clippings clump together and can spread disease. The Weather Adaptive feature uses weather forecast data to automatically postpone mowing during rain.

Navimow is designed to operate in temperatures from 0°C to 45°C. During extreme heat, you can schedule mowing for cooler parts of the day. In winter, the mower should be stored indoors - see our winter storage guide for details.

During the mowing season (typically spring to autumn), Navimow can stay outside on its charging station. The optional garage accessory provides protection from sun and rain. During winter months, we recommend storing the mower indoors to protect the battery and extend its lifespan.

The Navimow app connects to weather forecast data for your location. If rain is predicted during a scheduled mowing time, the mower will automatically delay the task until conditions improve. You can enable or disable this feature in the app settings.

Battery runtime varies by model: the i105E offers approximately 60 minutes per charge, while the i108E provides around 80 minutes. Actual runtime can vary based on grass conditions, slope, and cutting height. The battery is designed to last for many years of regular use.

A full charge takes approximately 90 minutes for both the i105E and i108E models. The mower automatically returns to charge when the battery is low and resumes mowing once sufficiently charged.

Yes. When the battery level drops below 15%, Navimow automatically navigates back to the charging station. Once charged, it will resume the mowing task from where it left off.

If power is interrupted while charging, the mower will remain on the charging station. When power is restored, charging resumes automatically. Any interrupted mowing tasks will be rescheduled according to your settings.

The Navimow app gives you complete control: map and edit lawn boundaries, set mowing schedules, adjust cutting height, enable features like Weather Adaptive and ECO mode, track mowing progress in real-time, and receive notifications about your mower's status.

Yes! Navimow is compatible with Amazon Alexa and Google Home. You can use voice commands to start mowing, check status, or send the mower back to its charging station.

Yes. As long as your Navimow is connected to Wi-Fi (or optional 4G), you can monitor and control it from anywhere using the app. Check mowing progress, adjust schedules, or receive alerts even when you're on holiday.

ECO Mode adjusts mowing patterns and schedules to optimise battery usage and reduce energy consumption. It's ideal for smaller lawns or when you want to minimise the mower's environmental footprint.

Yes. The Navimow app supports multiple users. The primary account holder can invite family members to control the mower through their own devices.

Navimow has multiple safety features: VisionFence camera technology detects people and animals, lift and tilt sensors immediately stop the blades if the mower is picked up, and the emergency stop button provides instant shutdown. The Animal Friendly Mode adds extra protection for pets and wildlife.

If Navimow is lifted or tipped beyond safe angles, the lift and tilt sensors immediately stop the cutting blades. The mower will not resume operation until it's placed back on level ground and you confirm it's safe to continue.

Navimow includes PIN code protection - the mower cannot be used without the correct code. GPS tracking allows you to locate your mower if it's moved. If theft is detected, the mower will alarm and you'll receive a notification on your phone.

The blades are designed to cut grass, not cause injury. They're mounted on a disc that swings freely on impact, and multiple sensors stop them instantly if the mower is disturbed. However, like any lawn equipment, Navimow should be treated with respect and kept away from operating blades.

Blade lifespan depends on usage and lawn conditions, but typically blades should be replaced every 1-3 months during the mowing season. Replacement is simple and takes just a few minutes. Spare blade sets are included with your Navimow.

Regular cleaning helps maintain performance. Use a soft brush to remove grass clippings from the cutting deck and wheels. The mower is IP66 waterproof, so you can use a damp cloth or gentle water spray. Avoid high-pressure washers.

Before winter, clean the mower thoroughly, charge the battery to around 50%, and store indoors in a cool, dry place. Avoid freezing temperatures. In spring, fully charge the battery and check the blades before the first mow of the season.

The Navimow app will notify you when firmware updates are available. Updates can be installed with a tap and add new features or improvements. We recommend keeping your mower updated for the best performance.

Navimow comes with a manufacturer's warranty covering defects in materials and workmanship. Extended warranty options are also available for additional peace of mind. Check with your retailer for specific warranty terms.

Support is available through the Navimow app, the Segway Navimow help centre, and your authorised retailer. Most issues can be resolved through the app's troubleshooting guides. For hardware issues, warranty service is available through authorised service centres.

Yes. Replacement blades, wheels, and other parts are available through authorised retailers. The mower is designed for easy DIY maintenance, with clear instructions in the app and user manual.